It can pay for small businesses to take advantage of social media.
It can be daunting for small business to get involved with social media marketing especially if you haven’t done it before. However there are many benefits for a small business to get active on social platforms such as Facebook.
Social media enables communication with your customers.
Having an active social media platform provides an important channel for allowing both potential and current customers to connect with you and share information. Social Media can facilitate and develop communication and dialog between you and your customers. Current customers who engage with you on social media are also more likely to promote you to their peers by word of mouth.
Social media builds your brand.
A presence on social media helps your current customers recognize and broaden awareness about who you are and what you do. A consistent social media message will help reinforce to them what you are all about and build your brand.
And best of all, social media is cheap.
Social media enables small and medium sized companies to expand communication with your customers for minimal financial investment.
It may require you to budget regular time for social media, which may be hard for the time poor. However it has been shown that for small businesses, investing time on social media can prove quite valuable. Studies show that an active presence on social media plays a large role in helping small businesses connect with perspective new clients while also helping existing customers remain connected. It’s important to think about how your social media presence will be complementary to your current activities, as it can be a beneficial and dynamic part of your business strategy. Social media can also inform your business strategy by helping you understand more about your customers by being able to see who is connecting with your brand and what they like. It’s important to having an active dialog with your customers, so queries and problems can be addressed and responded to quickly.
If you would like help with developing a tailored solution for your company, get in touch with us. We would love to work with you, to help develop a social media plan to suit your individual needs. It’s all about being effective in how you obtain that reach and engage your customers, which in turn contributes to the growth of your potential sales.